Office of Retirement Services / Overview

OFFICE OF RETIREMENT SERVICES ~ Effective March 31, 2012
ORS has moved to an online only retirement application process. The application form has been removed from the ORS web site and members are directed to go to miAccount to submit their application electronically. This secure, online tool will provide members with an efficient, streamlined, and expedited application process. Paper applications already in the pipeline will continue to be accepted through the end of March. Any paper applications received after March 31, 2012 will be returned to the sender with instructions for applying online again! We’ve simplified miAccount, resulting in a more user-friendly registration process.

TO ACCESS THE MIaccount, CLICK HERE

To start to use this new feature through the Michigan.gov website, you must register as a new user!

QUESTIONS...

Contact either the Human Resources Department at 990-6703 or contact the Office of Retirement Services (See below for the ways to contact them).

Ask

miAccount Message Board

The miAccount Message Board is your secure link to an ORS customer service representative. Feel free to use account numbers, amounts, or any other information you feel is important. Ask your question and get an answer within 12 business hours.

Call

The ORS Customer Contact Center is open for phone calls Monday through Friday, from 8:30 AM to 5:00 PM.

Lansing area telephone number: (517) 322-5103
From outside the Lansing area: (800) 381-5111

Fax

(517) 322-1116

Write

Did you know that if you have a question, you can get an answer within 12 business hours by using the secure message board on the new MIAccount website. If you send a letter by U.S. mail, you can wait up to ten days for an answer.

Office of Retirement Services
PO Box 30171
Lansing, MI 48909-7671

Visit

Main Office - Lansing
Walk-ins welcome 8:30 AM - 5:00 PM (Monday through Friday)
General Office Building
7150 Harris Drive